Read Online and Download Ebook eGov: E-Business Strategies for Government By Douglas Holmes
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eGov: E-Business Strategies for Government By Douglas Holmes
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Review
"A comprehensive review of how to do government online and what it will mean for us all." -- Computing Magazine, July 2001
"Invaluable...If you are a change agent in government or want to do business with the new e-government." -- Don Tapscott, Chariman of itemus, Inc. and co-author of DIGITAL CAPITAL
"The likely shape of e-government services in the future and the commercial opportunities presented by them." -- Computing Business Review, July 2001
"With great examples from around the world, eGOV offers a workbench to elected officials and a blueprint to government employees." -- David Vigano, General Manager, Public Sector, Microsoft
From the Publisher
Every week Minnesotans send 13,000 emails to their governor. And 75% of Australians file their income tax over the Internet. Not the exclusive purview of only the wealthy and developed nations, new technologies also have helped Estonia surpass its larger industrialized European neighbors to become one of the world's most wired countries. eGOV: eBUSINESS FOR STRATEGIES FOR GOVERNMENT brings together these best practice examples of how technology and the 'faster, better, cheaper' values of business are helping the world's public sector address everything from the environment, healthcare and social welfare to employment, education, criminal justice and defense.
From the Inside Flap
Today's report card on the status of government reform and a detailed roadmap to the future that tackles the hot topics of cyberterrorism, cybercrime, privacy, data protection, issues of jurisdiction over cyberspace, and e-commerce taxation. EGOV sets out the key strategies for a citizen-centered public sector by detailing how the internet can be used to integrate service delivery across agencies, shift the mindset and culture within the civil service, and apply the value of business to deliver the public services 21st Century consumers have come to expect. This savvy and experienced author and journalist profiles trailblazing local, regional, and national governments that have forged new alliances and partnerships, are sharing knowledge, and working as teams. With an insider's view of the wealthy and developed nations of Canada, the US, and England as well as such fully-wired countries as Costa Rica, Scotland, and Singapore, eGOV shows how governments and agencies around the worls are using technology to create integrated "one-stop-shops" focused on customer needs.
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